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About Us / Published Works

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Published Works

Smarthinking's Commitment to Education

At Smarthinking, we are committed to contributing to the body of knowledge regarding online tutoring, teaching and learning. We seek to publish works related to a variety of topics including training, professional development, and learning outcomes. Below is a list of recent work that addresses such issues, written by current and past members of Smarthinking.

  • Books, Book Chapters, & Journal Issues

Ehmann, C. (2000). Training online tutors. The International e-Workshop: Developing Online Tutors. Online project funded by the Scottish Higher Education Funding Council, UK.

Ehmann, C., Heywood, I., & Higgison, C. (2000). Quality assurance. Online Tutoring e-Book: C&IT Programme of the Scottish Higher Education Funding.  C&IT Programme of the Scottish Higher Education Funding. Council Heriot-Watt University and The Robert Gordon University.

Ehmann Powers, C. (2010). A Study of Online Writing Instructor Perceptions. In B. Hewett, The Online Writing Conference: A Guide for Teachers and Tutors. Portsmouth, NH: Heinemann Boynton/Cook.

Ehmann Powers, C. (2009). A Case Study of Online Tutoring: Smarthinking, Inc. In G. Berg (Ed), Cases on Online Tutoring, Mentoring and Educational Services: Practices and Applications.Hershey, PA: Idea Group, Inc.

Ehmann Powers, C., & Hewett, B. L. (2007). Building online training programs for virtual workplaces. In P. Zemliansky & K. St. Amant (Eds.), Handbook of Research on Virtual Workplaces and the New Nature of Business Practices. Hershey, PA: Idea Group, Inc.

Hewett, B. L., & Ehmann, C. (2003). Preparing educators for online writing instruction: Principles and processes. Urbana, IL: National Council of Teachers of English. URL (for reviews of this text, see: Educause Quarterly, Journal of Online Interactive Learning)

Hewett, B. L., & Ehmann Powers, C. (Eds.). (2007). Online teaching and learning: Preparation, development, and organizational communication. Technical Communication Quarterly Vol. 16.1: 1-11.

Radachy, J. & Ehmann Powers, C. (2011). In the Office:  Communication in Virtual Environments. In H.H. Yang & S.C-Y. Yuen (Eds.), Handbook of Research on Practices and Outcomes in Virtual Worlds and Environments. City, Hershey, PA: IGI Global.

  • Articles

Ehmann, C. (2001). Exploring new territory: Developing a research agenda for online tutoring and instruction. Journal of the National Tutoring Association, (Inaugural Edition), 69-86.

Ehmann, C. (2002). Internet collaborations: Creating online tutoring programs. National College Learning Center Association Newsletter.

Ehmann, C. (2004). Creating online tutoring programs: Student usage and tutor training. Association of Tutoring Professionals Newsletter.

Ehmann, C. (2004). Research that has influenced my own thinking and research about computers and writing.  J. A. Inman (Ed.), Computers and Writing: The Cyborg Era. Mahwah, NJ: Lawrence Erlbaum, 76.  

Ehmann, C., & Hewett, B. L. (2005). Designing a principles-based online training program for instructors. USDLA Distance Learning Magazine, 2(2), 9-13.

Ehmann Powers, C. (2006). A study of online writing instructor perceptions. Manuscript, Under Review.

Hewett, B. L. (2002). Theoretical underpinnings of OWLs. The OWL Development and Maintenance Guide. J. A. Inman & C. Gardener (Eds.). Emmitsburg, MD: International Writing Center Association.

Ryan, L., Hinnen, D., & Ehmann, C. (2000). A review of tutoring matters: Everything you've always wanted to know about how to tutor. The Writing Lab Newsletter, 25(1), 7-8.

Additional articles in their entirety are listed in Articles.

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