What Customers Say
Do you have a comment to share about your institution's experience with Smarthinking? If so, please submit it to us here.
"There is a reason we run out of hours each year: Our students love the program! I feel sure that it's one of the reasons our school was rated #4 in the nation."
- - Toni Knott, Coordinator, Learning Assistance Center
- Southwestern Community College, Sylva, NC
"Smarthinking has been an extremely valuable service for Nash Community College. As an open admissions institution, we have a diverse student population with various needs. Smarthinking allows us to provide our students with 24/7, on-demand academic support so that they can get help on or off campus, at night or on the weekend, and, most importantly, at the teachable moment.”
- - Dr. Bill Carver, President
- Nash Community College, Rocky Mount, NC
“From an administrator’s point of view, Smarthinking has been a really positive investment by Lake City Community College for its students. Our online students can now access live tutors from their home computers without having to drive miles to get to campus for tutoring help. Perhaps the most wonderful aspect to having Smarthinking is that now students expect this help without having faculty and staff convince them that they need it.”
- - Charles E. Carroll, Vice President, Instruction & Student Services
- Lake City Community College
"Smarthinking has proven invaluable for our students--both onsite and online--who need access to quality tutoring when campus labs are closed. Every term, I field calls and emails from faculty and students in support of the service and the added value it provides, and student use of online tutoring increases each term. These indicators tell me that Smarthinking is a wise investment of college resources."
- - Dr. Anne M. Kress, Former Provost and Vice President for Academic Affairs
- Santa Fe College, Gainesville, Florida
"Smarthinking is an excellent resource that complements our existing tutoring services at Raritan Valley Community College by providing expert support after hours and in disciplines that are not covered by our staff. It is a pleasure working with the Smarthinking sales and support team and I appreciate how the implementation requires minimal oversight by our faculty and administration allowing us to focus on other issues."
- - Lori Petrozzello-Karn, Director, Academic Services
- Raritan Valley Community College, Somerville, NJ
“Smarthinking offers students first quality online feedback and support. It complements our on campus resources and extends our ability to support student learning from developmental studies through college level courses. Students can get help at the moment they need it – not just when the Learning Commons is open to provide it.”
- - Dr. Sally Search, Dean, Academic Support
- Tallahassee Community College, Tallahassee, FL
“There’s no doubt the use of Smarthinking has led to increased success for my students. As an English instructor, I’m able to direct my students to the Smarthinking Online Writing Lab where they can submit first and second draft papers and receive detailed comments about thesis, grammar and content problems. Ultimately, I receive a more polished paper when it comes into my hands, so I know it’s helping my students become better writers. It also means quicker paper grading for me. With 100 students to teach each semester, the bottom line is that this is a resource my students and I couldn’t do without.”
- - Vicki Moulson, Associate Professor of English
- College of The Albemarle-Dare Campus
“Like many nursing programs, we are at maximum capacity, so student achievement and retention are critical to our program’s success. By providing access to the expert nursing educators of Smarthinking’s online nursing tutoring, we are giving our students additional tools to become successful nursing graduates.”
- - Beth Anne Batturs, Director of Nursing and Healthcare Initiatives
- Anne Arundel Community College, MD
“Having Smarthinking available to OUA students has been a valuable element in our academic support structures. Evidence has shown that for students who use Smarthinking, their overall pass-rates, course completions and retention are all significantly higher than students who do not utilise this service. The partnership with Smarthinking has been fundamentally an astute investment.”
- - Dr Michael Crock, Executive Director, Academic Products and Services
- Open Universities Australia
“With Smarthinking we are able to offer online tutoring in a wide range of disciplines with extensive operating hours. Access to online tutoring provides help for students who can’t take advantage of our on campus resources during the day – support we simply could not offer without this partnership. In addition to expanded access, feedback demonstrates that students are extremely pleased with the service provided by Smarthinking’s educators.”
- - Lynn Zayac, Director for the Center for Instructional Technology
- Westfield State University
“This study [commissioned by the Evaluation Unit of the Division of Florida Colleges] demonstrates the positive impact of Smarthinking on student success, and we are confident that the availability and quality of the online tutoring being provided is indeed benefitting students throughout the state. In this difficult economy, it is more important than ever for us to support our institutions and help colleges offer the resources necessary to help students achieve their goals. Our partnership with Smarthinking allows us to do that.”
- - Dr. Judith Bilsky, Executive Vice Chancellor
- Florida Department of Education Division of Florida Colleges
"We are pleased with the very positive outcomes of Smarthinking’s online tutoring in helping students in the Minnesota State Colleges and Universities system to be successful. The recent survey of our users underscores the high quality services that Smarthinking provides.”
- - Gary Langer, Ph.D., Associate Vice Chancellor of Academic Innovations
- Minnesota Online Minnesota State Colleges and Universities
“Our mission is to give every student the very best educational foundation to prepare them for the next phase in their lives. We believe that Smarthinking’s online tutoring service will help students improve their overall performance and over time, increase the numbers of students graduating and decrease the numbers of students enrolled in remedial college courses.”
- - Denise Hedrick, Executive Director of the Education Collaborative of Washoe County, NV